條款及細則

1. 銷售條款

Welcome to Aroma Origins, the leading online shop for all aromatherapy products, natural skincare, and other handmade personal care products.

This website is operated by Aroma Origins, Aromatherapy & Organic Raw Beauty. The present general conditions of sale apply exclusively between Aroma Origins (hereinafter “AR) and any person visiting or making a purchase via the site www.aroma-origins.com (hereinafter ” website “)Aroma Origins (“we”, “us”, or “our”) tries to provide the accurate content and services available on the website, and to make updates to the information disseminated. We reserve the right to correct, at any time and without notice, the content subject to the following terms & conditions.

The information available on the website is provided “as is” and includes, but is not limited to, the completeness, accuracy, timeliness, availability, reliability, and completeness of the information, products, and accessories, implied or No warranty of any kind, express or explicit. The website indicates its suitability for the purpose of use by the website or the purchaser. Aroma Origins shall not be liable for any items sold on its website, especially in the event of a breach of its use. Aroma Origins will not be liable for any damages caused to the purchaser or third party as a result of such improper use. Accordingly, the fact of placing an order on the website implies the buyer’s adhesion to these general conditions of sale.

2. Online Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority where you live, or that you have given us your consent to allow any of your minor dependents to use this site.

You are not allowed to use our products for any unlawful or unauthorized purpose or use the Services in violation of any laws in your jurisdiction (including, without limitation, copyright laws). Also do not transmit any worms or viruses or any destructive code. Breach of any term will result in immediate termination of your service.

3. Information

From time to time, our site or service may contain information containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, shipping times, and inventory status. I have. If the information on the Services or related websites is inaccurate (including after submitting an order), we will correct any errors, inaccuracies, or omissions and change or update the information or cancel the order. I reserve the right. ). We undertake no obligation to update, change or clarify information on the Services or related websites, including but not limited to pricing information, except as required by law. A specific update or update date that applies to the Services or related websites does not indicate that the information on the Services or related websites has been changed or updated.

4. Price & Services

Prices and services are subject to change without notice. We reserve the right to change or discontinue the Services (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any changes, price changes, suspensions, or interruptions of the Services.

5. Privacy Policy

Aroma Origins collects the personal data of the Buyer and, where applicable, the addressee of the Order. The Purchaser is informed that this automated processing of information, in particular the management of users’ e-mail addresses.

In accordance with the ” Personal Data (Privacy) Ordinance”, you have the right to access, rectify and delete your personal data, which can be exercised by writing to us by letter addressed to Service Client Aroma Origins, mentioning your surname, first name, full address, and customer number

Your submission of personal information through the store is governed by the “Personal Data (Privacy) Ordinance. For more information, please view our Privacy Policy.

6. Order Terms

Choose the selected item and add it to your shopping cart. You can always see the contents of your shopping cart and the associated prices and change them as needed. Log in (email address and password). If you are a new customer, you will need to create an account and enter a valid email address and password (personal and confidential) to identify yourself. These will be used later to identify you on the site. It is mandatory to provide the personal data required to process and deliver the order. If you click the Submit button, your order will be processed by customer service. After you register your order, we will send you a detailed quote for your order.

7. Payment

The payment of your purchases on the Site is carried out exclusively in Hong Kong dollars and by Visa or MasterCard bank card. Any purchase is payable in cash and without discount when ordering. Online payment by credit card is completely secure. The entire transaction is directed in encrypted mode to the CIC banking validation server in Secure Socket Layer (SSL) mode. You then make your purchases safely.

8. Delivery

The products are delivered within Hong Kong, according to the address of your choice as indicated during the ordering process. It is your responsibility to provide us with all the details necessary for the proper routing of your order. You will be delivered at the latest within 5 working days (for France only) after the validation of your order. For the parcels sent to you by post or by SF Express, this fee is included in the cost of shipping.

9. Product Availability

The product offerings offered on the website are valid only within the available inventory. If the item is no longer available after your order, we will notify you within 3 days and let you know the waiting time for the item to arrive. If you wish, you can request cancellation (refund by check within 15 days) or exchange of your order. Call 5128 7844 or email us Monday through Friday from 9 am to 6 pm. If a product is not available, we may send you a similar product with equivalent commercial value. If you don’t like this item, please return it within 10 days and we will refund the item and the return cost.

10. Governing Law

These Terms of Service (including the order terms on the Help page) are governed and construed in accordance with the laws of the Hong Kong Special Administrative Region. You irrevocably agree that the courts of the Hong Kong Special Administrative Region will have exclusive jurisdiction over any claim or dispute relating to or arising out of these Terms of Use and the order terms.

11. Our Trade Marks, Service Marks, and Copyright

Aroma Origins owns the following trademarks and service marks, and all rights in them are reserved: AROMA ORIGINS. These and other AROMA ORIGINS visuals, logos, service marks, and trademarks of AROMA ORIGINS may not be used without AROMA ORIGINS’ prior written authorization. All other trademarks, product names, company names, and logos on AROMA ORIGINS belong to their respective owners. AROMA ORIGINS owns all content on our site, including design, text, graphics, logos, button icons, images, software, and audio clips; any improvements or modifications to such content; any derivative works thereof; and the collection, arrangement, and assembly of all content appearing on AROMA ORIGINS.

12. Disclaimer

All cautions listed for individual oils & products do not include those cautions from ingestion.

Essential oils are highly concentrated products that are excessively potent and can be dangerous if not used properly. For this reason, you must read all information and cautions before any use. For therapeutic use, it is preferable and strongly advised to consult a doctor with aromatherapy skills.

These products provided on this website are for external use only, and not intended for the purpose of diagnosing, treating, curing, or preventing any disease. If you are pregnant, nursing, medication taking, or have a medical condition, consult your healthcare professional. Can not be treated as any reference to health or skin benefits and cannot be treated as a replacement for medical advice or prescription medication.

Allergic reactions are rare and unexpected to natural products, yet patch testing is highly recommended if you are allergic to some specific plants or fruits such as nuts. Do not continue use if any redness or itching occurs.

The information on this website is compiled from published sources and is for reference only, the effects may be varied due to respective body conditions. Aroma Origin has made every effort to ensure that the information posted is accurate, correct, and most updated, however, we cannot guarantee the accuracy of all information provided and assumes no responsibility for any omissions or errors. Customers shall always take full responsibility for their choices to ensure that the product is suitable for them. We assume no responsibility for any unlikely adverse reactions that occur when using one of our products.

13. Delivery & Returns

If the product you received does not match what we have described on the website and is broken. Please return it in its original package and in full condition within 10 days of receipt. Please note that you will be responsible for the return cost. The return address is as follows Address. You agree to refund within 15 days of receipt and the following terms apply 1. The box will be returned unopened, but all products except Hydrosols will be refunded (because it is fragile). 2. The box will be returned at your own discretion. We will refund the item, but you will be responsible for the shipping cost. 3. The product will be returned due to nonconformity and the product and shipping charges will be refunded. 4. If there is a leak during shipping, please send us a picture of the affected product.

14. Termination

AROMA ORIGINS reserves the right to terminate or suspend your access to all or part of the website, without notice, for any conduct that AROMA ORIGINS, in its sole discretion, believes is in violation of any applicable law or is harmful to AROMA ORIGINS or a third party.

15. The Consumer Warranty

You will benefit from a legal warranty against hidden defects in the delivered product.

17. Modification of Terms

These Terms of Use (including the order terms contained on the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place an order.